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Terms Conditions — What You Agree to When You Open an Account

These terms set out how your 7ebd account works — from registration and wallet funding with bKash, Nagad or Rocket through to withdrawals, bet placement and account closure. Read them before you start; they apply the moment you complete sign-up.

Account eligibilityPayment acceptanceBetting conductWithdrawal verificationAccount suspension rights

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TERMS HELP

Contact Us About Terms, Account Rules or Disputes

If you have a question about how these terms apply to your account, a withdrawal hold, a voided bet or any other terms matter, reach us through the channels below. We handle terms queries separately from general support so your issue gets to the right team quickly.

Terms Enquiry Email Send your question with your account username and a description of the terms issue to our compliance inbox. We aim to respond within two business days with an explanation or next steps.

Live Chat — Account Disputes Open the chat panel on your account page and select the account-dispute or terms category. An agent will review your case history and walk you through the relevant clause or verification requirement.

Phone Line — Urgent Holds If your account or withdrawal is on hold and you need immediate clarification, call the number shown in your account settings. Urgent holds are prioritised during business hours.

POLICY TRANSPARENCY

How We Enforce These Terms Fairly and Keep Your Data Secure

We apply these terms consistently — the same rules for every account holder, the same verification steps for every withdrawal. When we suspend an account or void a bet we log the reason and send you a message explaining which clause was triggered and what evidence we reviewed. You have the right to request a copy of any data we hold about your account activity, to correct registration details that are out of date, or to close your account and request deletion of your information subject to legal retention requirements.

Even Application Every user is held to the same standard — we do not selectively enforce terms based on account size or activity level. Violations are flagged automatically and reviewed by our compliance team before action.

Data Rights Request a copy of your account history, update your registered name or mobile number, or ask us to delete your account by emailing our data-protection contact. We respond to all requests within 30 days.

Audit Trail Every terms enforcement action — account suspension, bet void, withdrawal hold — is logged with a timestamp, the rule that was breached and the evidence reviewed. You can request your case file if you dispute a decision.

Payment Security Your bKash, Nagad and Rocket transaction records are stored in encrypted form and are never visible to customer-support agents. Only our finance and compliance teams can access wallet verification documents, and only for the purpose of approving withdrawals.

How These Terms Apply to Your Use of 7ebd

7ebd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By registering an account you confirm you meet local age and legal requirements in your region. We operate 7ebd for users in eligible territories where local law permits online betting and casino play; availability depends on your jurisdiction and we reserve the right to restrict access

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where regulations change. You are responsible for ensuring your use complies with the laws that apply to you. Your account is personal — one account per person, verified by the mobile number and payment wallet you provide during registration. Sharing login credentials, operating multiple accounts or
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using another person's payment method will result in account suspension and forfeiture of any balance. When you fund your account via bKash, Nagad or Rocket you authorise us to credit the amount you send; deposits are final once confirmed and cannot be reversed except where we
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identify an error or duplicate transaction. Withdrawals require identity and wallet-ownership verification; we may request a photo ID, a selfie with ID and proof that the withdrawal wallet belongs to you before releasing funds. Bet acceptance is at our discretion — we reserve the right to
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void bets placed in error, after an event has started, at incorrect odds or where we suspect collusion or automated play. We will notify you if a bet is voided and return the stake to your account. You agree not to use the platform for money
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laundering, fraud, bonus abuse or any activity that violates these terms; breach will lead to account closure and forfeiture. We may amend these terms at any time by posting an updated version; continued use of your account after changes go live means you accept them. All
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disputes are governed by the laws of the jurisdiction in which we are established, and you agree to settle disagreements through the contact channels we provide before pursuing other remedies.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Terms & Conditions Questions from Bangladesh Account Holders

Our system flags duplicate registrations by matching device, IP and payment-wallet details. Both accounts will be suspended, all balances frozen, and you will need to verify your identity to have one account reinstated with the combined balance minus any bonus funds.

Withdrawals must go to a wallet registered in your name. If you want to change your withdrawal wallet you need to verify ownership by sending us a photo of your national ID and a selfie holding the ID, plus a screenshot showing the new wallet is yours.

Bets are voided if they were placed after the event started, at odds that were displayed in error, or if we detect patterns suggesting automated or coordinated betting. Check the void reason in your bet history or contact support for the specific clause that applied.

We update terms when regulations or our service scope changes. When we publish a new version we post a notice on your account dashboard for 14 days and send an in-app message. Continued use after that period means you accept the updated terms.

Bonus abuse includes opening multiple accounts to claim the same offer, placing opposite bets to clear wagering with no risk, or funding solely to claim a promotion then withdrawing without genuine play. Our system flags unusual patterns and our team reviews flagged accounts before suspending them.

Yes. Email our compliance team with your username and a detailed explanation. We will re-review the evidence, share the clause and data that triggered the suspension, and either confirm the action or reinstate your account if the flag was incorrect.

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